Leasing Consultant with Affordable Housing Experience

Virginia Beach, VA

Job ID: CSI-VBMNT-L-RD-01 Category: Apartment Management Pay Rate: $10 - $12.50 / hr (DOE)

CSI seeks professionals with affordable housing expertise for leasing roles at residential communities. Applicants must have experience with low income housing, Section 42 tax credit and housing standards, HUD Section 8 program compliance, federal and state fair housing laws, and multi-family communities.

Leasing Consultants guide visitors and future residents through the application and move-in process. Activities may include leading property tours, assisting with application paperwork, managing the applicant approval process and offering specialized knowledge about housing resources.

Responsibilities may include:

  • Assist with Fair Housing, Section 42 Tax Credit and/or HUD Section 8 Program compliance
  • Stay informed about changes to affordable housing regulations and requirements
  • Greet visitors, monitor incoming traffic, assess needs, guide tours of apartments and community, qualify prospects, process applications, prepare lease agreements/renewals, and answer community related questions
  • Identify households with income reporting discrepancies and adjust rent
  • Maintain and audit HUD files
  • Respond to inquiries and requests for leasing information, appointments, maintenance requests and resident complaints.
  • Prepare move-in packages and lease paperwork
  • Verify application and notify applicants of approved or denial
  • Establish and maintain rapport with residents and act as a liaison between the residents and the staff
  • Assist with marketing and promotional efforts, including ad tracking, signage, mailings and events
  • Plan and implement social events for residents on a regular basis
  • Maintain HUD compliance requirements in accordance with goals, policies, and procedures of the HUD-subsidized multifamily housing program
  • Ensure compliance with all HUD Program requirements as it relates to associated contracts and agreements.
  • Ensure compliance with HUD income requirements, utility allowances, and yearly rent updates.
  • Determine eligibility for assistance and occupancy in accordance with program guidelines.
  • Train colleagues to ensure program compliance.
  • Monitor community appearance and oversee repair needs

Ideal candidates should possess the ability to connect with any personality. Extraordinary communication skills coupled with a confident approach is critical to this role.

Requirements:

  • Knowledge of LIHTC (Low-Income Housing Tax Credit), Affordable Housing, Section 8, Fair Housing Laws, Health and Safety issues
  • Professional appearance and able to maintain a professional and ethical atmosphere
  • Able to adhere to a set and variable work schedule, including weekends and emergencies
  • Reliable means of transportation, a valid driver’s license with good driving record and current auto insurance
  • Outgoing, self-motivated, and highly RELIABLE / Ability to be prompt and on time every day
  • Excellent verbal and written communication skills and telephone manner
  • Ability to multi-task, solve problems and work with minimal supervision
  • Able to establish and maintain effective working relationships
  • Office skills: strong customer service orientation, typing, clerical, telephone, basic internet, word processing and spread sheet skills, sales skills
  • Friendly and outgoing with a positive, upbeat attitude
  • Able to perform work responsibilities at locations other than home property
  • Able to travel within major metropolitan area and may be required to attend company functions in other cities
  • Self-motivated individuals who are excellent multi-taskers and HIGHLY reliable excel in this role

A Big Plus:

  • Tax Credit certification
  • General knowledge of multi-family residences, property management, leasing offices, apartment rentals
  • Bi-lingual skills
  • Social Media and/or graphics skills
  • Knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR
  • Experience with AR/AP, bookkeeping, posting rents, notices, budgeting, and financial reporting


Successful candidates may have previous backgrounds in: real estate, banking, customer service, management, marketing, retail, restaurant, hospitality/hotel, reception, administrative and sales. 

We offer temporary, temporary-to-hire and direct hire placement for qualified  individuals.  Temporary roles are a great way to get your "foot in the door", showcase your skill set and often result in full-time opportunities for strong performers.  Looking for part time?  We can help provide opportunities to earn extra money working a few shifts a week. 

  • Must be willing to submit to and pass a drug/toxicology screening test
  • Required to pass a comprehensive criminal background check 
  • Adherence to Standard Operating Procedure, Response and Communication Protocols.
  • Must respect the boundaries of confidentiality, fair housing laws and safety
  • Compliance with the IPA Employee Safety and Compliance manual.

Roles we place in Virginia:

  • Leasing Manager
  • Property Manager
  • Assistant Property Manager
  • Leasing Consultant
  • Leasing Specialist
  • Bi-lingual Leasing Consultant (English/Spanish)
  • Bi-lingual Property Manager (English/Spanish)
  • Administrative Assistant
  • Resident Relations
  • Concierge
  • Front Desk
  • Bookkeeper
  • Residential Sales & Marketing
  • Maintenance Technician
  • Make-Ready Technician
  • Turnover Technician
  • HVAC Technician
  • Maintenance Supervisor
  • Maintenance Manager
  • Porter
  • Groundskeeper
  • Housekeeping

 

Qualified candidates are encouraged to apply.  Equal Employment Opportunity.


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