Community Manager - Residential Complex
Yorba Linda, CA 92886 US
CSI seeks a Property Manager to join our client’s Apartment Community.
Property Managers create the best experience for prospective and future residents, lead on-site teams to reach occupancy goals and develop loyal relationships with service providers, property owners and residents. They are responsible for effectively managing the financial performance of the property.
Responsibilities may include:
- Day to day operations and management of employees
- Enforce company policies and community rules with consistency and fairness
- Maintain stable occupancy and meet budgeted financial goals
- Meet financial objectives with rent collection, forecasting, annual budget preparation, maintain annual budget, analyze budgets and needs, initiate corrections
- Develop resident retention plans
- Develop marketing strategies to increase traffic
- Implement strategies to meet monthly revenue goals
- Prepare reports about: property performance, data summaries, trends
- Post ads and plan or participate in open houses
- Monitor rental collections, occupancy rates, move ins and move outs
- Monitor community appearance and oversee repair needs
- Investigate / resolve complaints, enforce community rules, inspect vacant units and request repairs, plan renovations, contract with 3rd party vendors, such as landscaping, pest control and maintenance
- Coach team members specific to department and role
- Build strong resident relations and provide excellent customer service
- Respond to resident complaints, concerns and requests
- Supervise and train on-site staff
Ideal candidates should possess a dynamic personality with an ability to interact and connect with all different personalities. Extraordinary communication skills coupled with a confident approach is critical to this role. A can-do spirit with proven reliability is required.
You must be proficient in Microsoft Office, internet usage, and have at least two years' experience working in residential leasing.
- Professional appearance
- Reliable means of transportation
- Proven ability to be prompt and on time every day
- Outgoing, self-motivated, and highly RELIABLE
- Attention to detail is a must
- Excellent verbal and written communication skills and telephone manner
- Ability to solve problems and work with minimal supervision
- Office skills: customer service, typing, clerical, MS Office, telephone
- Friendly, outgoing and display a positive, upbeat attitude
- Self-motivated individuals who are excellent multi-taskers and HIGHLY reliable excel in this role
A Big Plus:
- Bi-lingual skills
- Knowledge of LIHTC (Low-Income Housing Tax Credit), Affordable Housing, Section 8, Fair Housing Laws, Health and Safety issues
- Knowledge of property management software such as YARDI, MRI, ONESITE, POP CARD, ON-SITE or YIELDSTAR
- Experience with AR/AP, bookkeeping, posting rents, notices, budgeting, and financial reporting
Successful candidates may have previous backgrounds in: real estate, banking, customer service, management, retail, restaurant, hospitality/hotel, reception, administrative and sales.
We offer temporary, temporary-to-hire and direct hire placement for qualified individuals. Temporary roles are a great way to get your "foot in the door", showcase your skill set and often result in full-time opportunities for strong performers. Looking for part time? We can help provide opportunities to earn extra money working a few shifts a week.
- Must be willing to submit to and pass a drug/toxicology screening test
- Required to pass a comprehensive criminal background check
- Adherence to Standard Operating Procedure, Response and Communication Protocols.
- Must respect the boundaries of confidentiality, fair housing laws and safety
- Compliance with the IPA Employee Safety and Compliance manual.
Additional Roles we place throughout California:
- Leasing Manager
- Property Manager
- Assistant Property Manager
- Leasing Consultant
- Leasing Specialist
- Bi-lingual Leasing Consultant (English/Spanish)
- Bi-lingual Property Manager (English/Spanish)
- Administrative Assistant
- Resident Relations
- Front Desk
- Residential Sales & Marketing
- Maintenance Technician
- Make-Ready Technician
- Turnover Technician
- HVAC Technician
- Maintenance Supervisor
- Maintenance Manager
Qualified candidates are encouraged to apply. Equal Employment Opportunity.