Concierge - No Experience Required

CSI seeks a Concierge for our client’s Apartment Community.

Concierge staff members are often the first step to creating a sense of community due to the high level of customer service they provide to current and prospective residents, guests and vendors.

Responsibilities may include:

• Welcome residents, guests, staff and vendors
• Receive and track packages delivered to staff and community residents
• Address resident inquiries or concerns
• Coordinate appointments with future residents
• Create an open and welcoming environment for visitors
• Act as building and community expert or liaison
• Build relationships with current and future residents
• Assist with events and initiatives
• Answer phones
• Communicate with management and maintenance for issues or concerns
• Provide information on facilities and services, events and attractions, tours, travel routes and transportation schedules 
• Provide area maps, brochures and other literature 
• Arrange tickets, bookings, appointments and reservations for guests, sell and account for tickets
• Organize Files
• Area activities and events

Ideal candidates should possess a dynamic personality with an ability to interact and connect with all different personalities.

Requirements:

• No Experience Necessary
• Professional appearance (and willingness to follow staff dress code)
• Reliable means of transportation
• Proven ability to be on time every day
• Self-motivated and highly RELIABLE
• Strong verbal communication skills
• Excellent telephone manner
• Friendly, outgoing and display a positive, upbeat attitude

 A Big Plus:

• Bi-lingual / language skills
• Office skills: customer service, typing, clerical, computer